Think Tank & Associates FZCO

Consultancy
& Projects

Our Signature Solutions

Consulting, Business Culture Transformation and Training of Commercial Skills such as Sales and Service Performance Management, Customer Experience and Quality, Communication, Business writing along with Coaching to all levels of corporate practitioners and students. UAE National development and Leadership development are some of our signature solutions.

Some of our Projects

The Learning road map

  • We partner with our clients by creating bespoke learning pathways for “Energizing Human Talent” of the organization and investing in people development.
  • Our expertise in offering customized learning solutions for our clients would enable them to choose from various learning formats, best mapped to the level of delegates and their development needs.
  • This learning structure is a sequential ladder based methodology, for every step and for every role from Basic to Advanced with assessments post each module / stage.

Sales and Service Floor Management

  • An end to end strategic review with recommendations involving the design, development and implementation of a 9 objective based model where people, process, technology and marketing integrate to drive and enhance sustainable business results.
  • Specific program objectives include: increasing sales, establishing KPAs (Key Performance Activities) and cross-sell measures; enhancing staff productivity, service time and customer callback; improving VOC (Voice of Customer), channel migration and NPS (Net Promoter Score).

Business Consulting

  • Institutionalize strategic and realistic Business Transformation solutions by challenging existing processes to bring fundamentally measurable ROI and benefit to the organization.
  • Expert practitioners at TTCS propose application-based learning comprising a blended approach via use of the 70:20:10 model.

Emirati Development

  • TTCS prides itself at creating strong and lasting Mentor: Mentee relationships. The methodology has been developed with years of practitioner experience of supporting Emirati development and career progression to the next level.

Coaching

  • Developing a powerful professional partnership between coach and coachee, with an agenda set by the coachees themselves leading to enhanced performance towards business & personal goals under expert guidance.
  • Through Coaching, new perspectives will evolve wherein innovative practices and standardized methods are merged effectively to yield far-reaching results in overall personal and professional growth.

Micro marketing events

  • An engaging way of increasing customer footfall, enhancing customer experience & loyalty and increasing brand visibility for the organization.
  • Launching interactive occasions designed to include themed in-branch events, Company Market and Induction days to promote and show case the best an organization has to offer.